Cookies

Last updated: May 1st 2026

This Cookie Policy explains how Storrik uses cookies, pixels, local storage, SDKs, tags, and similar technologies when you visit our websites, use our dashboard, interact with our checkout, access our APIs, read our documentation, or otherwise use Storrik’s services.

This Cookie Policy should be read together with Storrik’s Privacy Policy and Terms of Service.

By using Storrik, you acknowledge that we may use cookies and similar technologies as described in this Cookie Policy. Where required by law, we will ask for your consent before using certain non-essential cookies or similar technologies.

1. Who we are

Storrik is operated by Storrik (ABN 84 916 006 495), trading as Storrik.

In this Cookie Policy, Storrik, we, us, and our mean Storrik (ABN 84 916 006 495), its related bodies corporate, officers, employees, contractors, agents, successors, and assigns.

Contact details:

Email: contact@storrik.com Support: support@storrik.com

2. What cookies are

Cookies are small text files placed on your browser or device when you visit a website or use an online service.

Cookies can help a website or service remember information about you, your device, your session, your preferences, your security status, or your previous activity.

Some cookies are set directly by Storrik. These are called first-party cookies. Other cookies may be set by third-party providers that support our services. These are called third-party cookies.

3. Similar technologies

In addition to cookies, Storrik may use similar technologies, including:

1. local storage;
2. session storage;
3. pixels;
4. tracking tags;
5. SDKs;
6. scripts;
7. server logs;
8. device identifiers;
9. browser fingerprints where permitted;
10. API request identifiers;
11. webhook logs;
12. fraud prevention signals;
13. analytics identifiers; and
14. similar technologies used to operate, secure, monitor, improve, or measure the Services.

In this policy, references to “cookies” include these similar technologies unless the context says otherwise.

4. Why Storrik uses cookies

Storrik may use cookies and similar technologies to:

1. provide the Services;
2. keep you signed in;
3. maintain dashboard sessions;
4. secure accounts;
5. detect suspicious activity;
6. prevent fraud, abuse, card testing, and unauthorised access;
7. remember preferences;
8. support checkout functionality;
9. process payments securely;
10. route API and dashboard requests;
11. manage rate limits;
12. prevent duplicate actions;
13. debug errors;
14. measure performance;
15. understand product usage;
16. improve the Services;
17. support customer support and troubleshooting;
18. measure marketing performance where permitted;
19. manage cookie preferences; and
20. comply with legal, security, payment processor, card network, and risk requirements.

5. Types of cookies we use

Storrik may use the following types of cookies.

6. Strictly necessary cookies

Strictly necessary cookies are required for the Services to work properly. These cookies support core functionality, security, account access, checkout, fraud prevention, and service delivery.

We may use strictly necessary cookies to:

1. authenticate users;
2. maintain login sessions;
3. protect accounts;
4. remember security states;
5. prevent cross-site request forgery;
6. support checkout flows;
7. process payments;
8. detect fraud and abuse;
9. enforce rate limits;
10. remember cookie preferences;
11. route requests;
12. balance load;
13. maintain API security;
14. prevent duplicate submissions; and
15. keep the Services available and secure.

Because these cookies are essential, you cannot disable them through Storrik’s cookie preference tools. You may be able to block them through your browser, but doing so may break login, dashboard access, checkout, payment processing, security checks, or other core features.

7. Functional cookies

Functional cookies help Storrik remember choices and provide enhanced features.

We may use functional cookies to remember:

1. language preferences;
2. region preferences;
3. dashboard preferences;
4. appearance settings;
5. selected accounts or organisations;
6. recently used features;
7. form progress;
8. non-sensitive onboarding progress;
9. cookie settings;
10. support preferences; and
11. accessibility preferences.

Disabling functional cookies may make the Services less convenient, but core functions may still work.

8. Performance and analytics cookies

Performance and analytics cookies help us understand how people use Storrik and how the Services perform.

We may use analytics cookies to understand:

1. pages visited;
2. dashboard usage;
3. feature usage;
4. documentation usage;
5. navigation flows;
6. referral sources;
7. error rates;
8. performance issues;
9. page load times;
10. API performance;
11. checkout completion rates;
12. onboarding completion rates;
13. product adoption;
14. aggregated usage trends; and
15. areas that need improvement.

Where practical, we use aggregated or de-identified analytics. Some analytics data may still be personal information if it can reasonably identify an individual.

9. Security and fraud prevention cookies

Because Storrik supports payment-related services, we may use cookies and similar technologies for security, fraud prevention, risk monitoring, and compliance.

These technologies may help us:

1. identify suspicious logins;
2. detect account takeover attempts;
3. detect card testing;
4. detect bot activity;
5. detect unusual payment activity;
6. prevent abuse of checkout forms;
7. identify high-risk sessions;
8. protect API endpoints;
9. reduce spam and automated abuse;
10. verify device consistency;
11. support identity and session checks;
12. protect customers and merchants;
13. comply with payment processor requirements;
14. support chargeback and fraud investigations; and
15. protect Storrik’s systems.

Security and fraud prevention cookies may be treated as necessary where they are required to provide secure payment, account, checkout, or dashboard services.

10. Marketing and measurement cookies

Storrik may use marketing and measurement cookies to understand the effectiveness of campaigns, improve our website, and measure referrals.

These cookies may help us understand:

1. which campaigns led users to Storrik;
2. which pages are viewed before signup;
3. whether users interact with marketing pages;
4. whether website visitors return;
5. how marketing content performs;
6. whether ads or referrals are effective;
7. general audience and conversion trends; and
8. whether communications are useful.

Where required by law, we will ask for consent before using non-essential marketing cookies or similar tracking technologies.

You can opt out of marketing emails using the unsubscribe link in the message or by contacting us. Transactional, legal, security, account, payment, onboarding, and service-related messages may still be sent even if you opt out of marketing.

11. Tracking pixels and tags

Storrik may use tracking pixels, tags, or similar scripts on websites, emails, dashboards, or checkout pages where permitted.

Pixels and tags may collect or transmit information such as:

1. IP address;
2. device information;
3. browser information;
4. page views;
5. referral information;
6. event information;
7. email open or click information;
8. checkout events;
9. signup events;
10. campaign identifiers;
11. approximate location based on IP address; and
12. other usage or interaction data.

We use pixels and tags only where they support legitimate business, security, analytics, marketing, fraud prevention, or service purposes. We aim to limit the information collected to what is reasonably necessary for those purposes.

12. Checkout cookies

When Customers use a Storrik-powered checkout or payment flow, cookies and similar technologies may be used to:

1. keep the checkout session active;
2. process payments securely;
3. prevent duplicate submissions;
4. detect fraud and card testing;
5. support payment authentication;
6. remember non-sensitive checkout state;
7. apply risk checks;
8. support receipts and order confirmation;
9. troubleshoot errors;
10. improve checkout reliability; and
11. comply with payment processor, card network, and legal requirements.

Some checkout cookies may be set by Storrik, merchants, payment processors, fraud prevention providers, or other third-party services needed to complete the payment flow.

13. Dashboard cookies

When merchants or authorised users access the Storrik dashboard, cookies and similar technologies may be used to:

1. authenticate users;
2. maintain sessions;
3. enforce security controls;
4. support multi-factor authentication or passkeys;
5. remember selected accounts or organisations;
6. remember dashboard preferences;
7. protect API and dashboard routes;
8. monitor suspicious activity;
9. debug technical issues;
10. improve user experience;
11. measure product usage; and
12. support customer support.

Blocking dashboard cookies may prevent you from logging in or using the dashboard correctly.

14. API, SDK, and developer tool data

Cookies are usually browser-based, but Storrik may also use similar identifiers and logs in APIs, SDKs, webhook systems, and developer tools.

These may include:

1. API keys;
2. request IDs;
3. idempotency keys;
4. webhook delivery IDs;
5. session identifiers;
6. environment identifiers;
7. account identifiers;
8. device or integration identifiers;
9. logs;
10. timestamps;
11. IP addresses;
12. user agent data;
13. error data;
14. rate limit data;
15. security signals; and
16. metadata submitted through the Services.

We use this information to authenticate requests, prevent duplicate actions, debug errors, enforce rate limits, detect abuse, support integrations, provide reporting, and secure the Services.

15. Third-party cookies and providers

Storrik may allow third-party providers to set cookies or use similar technologies where needed to provide, secure, measure, or improve the Services.

Third-party providers may include:

1. payment processors;
2. fraud prevention providers;
3. identity verification providers;
4. cloud infrastructure providers;
5. analytics providers;
6. performance monitoring providers;
7. error monitoring providers;
8. customer support providers;
9. email and communications providers;
10. advertising or attribution providers, where used;
11. security providers;
12. captcha or bot prevention providers; and
13. embedded content or documentation providers.

Third-party providers may handle information according to their own privacy policies and cookie policies. Where required, Storrik will provide additional notice or obtain consent before enabling certain third-party cookies.

16. Current cookie categories

Storrik may use cookies in the following categories:

This table is a general description. Storrik may maintain a more detailed cookie list or cookie preference centre if required.

17. How long cookies last

Cookies may be session cookies or persistent cookies.

Session cookies last only while your browser is open or while your session is active. They may be used for login, checkout, security, or temporary state.

Persistent cookies remain on your device for a set period or until you delete them. They may be used for preferences, security, analytics, fraud prevention, or remembering settings.

The length of time a cookie lasts depends on its purpose, provider, legal requirements, security requirements, and your browser settings.

18. Managing cookie preferences

Where available, you can manage non-essential cookie preferences through Storrik’s cookie banner, cookie settings panel, privacy settings, or similar controls.

You may be able to choose whether to allow:

1. analytics cookies;
2. functional cookies;
3. marketing cookies;
4. tracking pixels; and
5. similar non-essential technologies.

Strictly necessary cookies cannot be disabled through Storrik’s preference tools because they are required for security, login, checkout, payment processing, fraud prevention, or core service operation.

19. Browser controls

Most browsers allow you to block, delete, or manage cookies. Browser controls are usually found in your browser’s privacy or security settings.

If you block or delete cookies, some parts of Storrik may not work correctly. This may affect login, dashboard sessions, checkout, security checks, fraud prevention, payment authentication, saved preferences, or support functionality.

20. Do Not Track and global privacy controls

Some browsers or extensions offer “Do Not Track” or global privacy control signals.

Storrik may respond to legally recognised preference signals where required by applicable law and technically feasible. Because standards vary, some signals may not be recognised or may not apply to all Services.

21. Cookies in emails

Storrik may use pixels, links, or similar technologies in emails to understand whether emails are delivered, opened, clicked, or useful.

We may use this information to:

1. deliver service messages;
2. improve communications;
3. measure marketing performance;
4. detect security issues;
5. support account notices;
6. maintain records; and
7. comply with legal or operational requirements.

Marketing emails will include an unsubscribe option where required. We aim to honour marketing unsubscribe requests within the legally required timeframe.

Service, security, account, payment, legal, onboarding, and transactional emails may still be sent even if you unsubscribe from marketing.

22. Personal information and cookies

Some information collected through cookies or similar technologies may be personal information if it identifies you or can reasonably identify you.

This may include:

1. IP address;
2. device identifiers;
3. browser identifiers;
4. account identifiers;
5. session identifiers;
6. transaction identifiers;
7. checkout identifiers;
8. analytics identifiers;
9. location signals;
10. event data; and
11. behavioural or usage data.

We handle personal information collected through cookies in accordance with our Privacy Policy.

23. Children and minors

Storrik’s Services are intended for business and payment-related use. We do not knowingly use cookies to profile children for marketing.

If we become aware that cookies or similar technologies have collected personal information from a child without appropriate authority or legal basis, we will take reasonable steps to delete or de-identify that information unless we are required or permitted to retain it.

24. Changes to this Cookie Policy

Storrik may update this Cookie Policy from time to time to reflect changes to our Services, technology, providers, legal requirements, payment processor requirements, risk controls, or privacy practices.

If a change is material, we will provide notice through our website, dashboard, email, cookie banner, or another appropriate method.

The updated Cookie Policy applies from the date shown at the top of the policy or from another date we specify.

25. Contact us

If you have questions about this Cookie Policy or how Storrik uses cookies and similar technologies, contact us at:

Email: privacy@storrik.com Support: support@storrik.com